The Retirement Corporation of America

Paula Serger
Director of Operations

Paula’s years of management experience provide her with the skills and passion required to successfully perform in her role as Director of Operations. Strong organization and communication skills afford Paula the opportunity to help our staff execute the firm’s primary mission: allowing our client families to achieve their retirement goals and “Retire In Comfort”.

As Office Manager, Paula oversees five key areas of the firm: daily operations, technology and network systems, human resources, finance, and client services. She also provides marketing support for our client portal website and Retirement University.

Prior to joining Retirement Corporation of America in 2013, Paula spent 16 years working in the Healthcare industry. As the Director of Operations for a growing adult Cardiology practice, she managed 7 physicians, 6 nurse practitioners and 43 staff members. She worked closely with two area hospitals and managed 2 different office locations.

Paula graduated from Kettering College of Medical Arts in 1995 with an associate’s degree in Cardiovascular Sonography. She has also earned her Bachelor degree in Information Decision Sciences from Xavier University in 1985.

Paula and her husband Gerry live in Milford with their three children, Connie, Kara and Dylan. They are actively involved with the Milford High School Marching Band program, playing golf, and attending a few Reds and Bengals games. Paula met her husband of 23 years at Xavier University.